ITIL® 4 Specialist: Create, Deliver and Support
- Programme Administrator

- Jul 24, 2024
- 1 min read
增值自己,為將來作準備
假若你已有 ITIL 4 Foundation 證書,你現在可以選擇以下證書課程:
ITIL® 4 Specialist: Create, Deliver and Support(適合所有 IT 從業人員)
ITIL® 4 Leader: Digital and IT Strategy(較適合制訂公司策略及其他高級行政人員)

註:Digitaleads 稍後會增加上述其他相關課程。
ITIL® 4 Specialist: Create, Deliver and Support
請按此前往官網查看
課程適用於開發、部署和支援數位產品和服務的 IT 從業人員及團隊領導。包括 Development,Deployment 與 Monitoring 相關的流程和技術團隊。其他管理人員亦可以從課程中獲得改善服務的方法,甚至找出契機。
這門課程將幫助您:
改善現有流程
有效管理 IT 團隊
優化價值流和工作流程
使數位服務與業務策略保持一致
改進服務的開發方式
整合新技術
嵌入 Lean、Agile 和 DevOps 的工作方式
考試大綱:
40 題選擇題
答對 28 題以上合格 (70%)
112 分鐘(非英語母語人仕)90分鐘(English Native Speaker)
Closed book 考試中不能參閱其他文件
先要條件:
已考獲 ITIL® 4 Foundation


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